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The player from Germany has been experiencing difficulties pulling out his winnings due to ongoing confirmation. The issue had been successfully resolved as the player approved the verification plus withdrew his earnings. The » « player’s withdrawal is postponed due ongoing verification. We’ve rejected this particular complaint in our system due to a lack of sufficient evidence coming from the player to deny using multiple accounts. The player’s account got obstructed for having several account.

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Player Faces Difficulties Changing Account Email

We’ve reopened this specific complaint as each the player’s get. The player from Bosnia and Herzegovina requested a withdrawal in April, nevertheless it hasn’t already been processed. Initially, typically the casino responded plus stated that typically the player’s account verification was being checked out and that the player would get the result of this shortly. The player’s account had been then blocked since the casino claimed that the player’s account was associated with other accounts by simply multiple factors.

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The player had submitted each of the necessary paperwork for verification. The issue was thus resolved and typically the player could move forward with his drawback. The player coming from Kenya was coping with deposit issues at an online casino. Despite getting made deposits on December 21st plus 22nd, the dealings were not reflecting in his account. He had contacted the particular payment providers, but they had been » « unresponsive.

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Player’s Account Has Been Locked After Tried Withdrawal

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Player’s Account Blocked With Balance After Kyc Check

We closed the problem because the participant stopped responding. The player from Republic of colombia had requested a withdrawal seven days and nights just before submitting this specific complaint. The online casino has informed that the withdrawal experienced been stuck along with the payment supplier. After that, cash returned to the player’s casino accounts and were effectively withdrawn.

  • Player stopped answering our question which means complaint was turned down.
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  • The participant was asking with regard to direct contact coming from the casino to resolve the problem.
  • A year afterwards, we reopened typically the complaint as each the casino’s demand.

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Player Struggling Along With Withdrawal Verification Procedure

The player from Cyprus submitted a withdrawal request less as compared to fourteen days prior to contacting us. We rejected the issue because the gamer stopped responding. The player from Brazilian is experiencing difficulties withdrawing his profits.

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We had asked the casino to clarify their promises and the on line casino had decided to be able to reactivate the player’s account and permit the particular withdrawal. The participant had confirmed of which he received his / her winnings and the issue was fixed then. The gamer from Venezuela had deposited $200 USDT and won $350. However, after attempting to withdraw $150 and completing the particular required security circumstances, the player’s accounts was abruptly closed while they have been playing a sport.